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Maxispin Casino Terms & Conditions

These terms and conditions explain the rules that apply when you access or use Maxispin Casino. Please read them carefully before registering an account, making a deposit or playing any game. By using the website, you confirm that you understand and accept these terms, together with any additional rules displayed for particular products, promotions or services.

Maxispin Casino operates under licence ALSI-122405031-FI2 issued by the Anjouan Gaming Authority (AOFA) to CyberCraze Limitada, listed 16 May 2025.

1. General terms

These terms form a legal agreement between you and the operator of Maxispin Casino. They apply to your use of the website, your player account, deposits, withdrawals, casino games, promotions and related services. If you do not agree with any part of these terms, you must not use the website or its services.

The operator may update these terms from time to time to reflect changes to the website, services, legal requirements, technology or business practices. The latest version will be made available on the website. Changes generally apply from the time they are published, unless a different effective date is stated. You should review the terms regularly, especially before using a service or promotion.

Additional terms may apply to specific games, payment methods, competitions, bonuses or promotional campaigns. Where additional terms conflict with these general terms, the specific terms will apply to the relevant product or offer. You must read and comply with all applicable rules.

Eligibility

You may use Maxispin Casino only if online gambling is lawful for you in your location and you meet the minimum legal age that applies to you. You are responsible for checking the laws that apply where you live and for ensuring that your access to the website is permitted.

You must provide accurate, current and complete information when creating an account and whenever the operator asks you to confirm or update your details. You must not register or play on behalf of another person, create accounts using false information, or allow another person to use your account.

2. Player accounts and verification

You may be required to create one player account before accessing certain services. You are responsible for keeping your login credentials confidential and for all activity carried out through your account. If you believe that someone else has accessed your account, you must notify the operator promptly and change your password where possible.

The operator may carry out identity, age, location, payment and security checks. You may be asked to provide documents or information to verify your identity, source of funds or ownership of a payment method. Requests should be answered accurately and within a reasonable period. Until checks are completed, access to some services, deposits, gameplay or withdrawals may be restricted.

You may hold only one account unless the operator has expressly approved otherwise. Duplicate, linked or improperly created accounts may be closed or suspended. Where accounts appear to be connected, the operator may review the relevant activity and may take action in accordance with these terms and applicable requirements.

The operator may suspend, restrict or close an account where it reasonably considers this necessary for security, verification, responsible gambling, legal compliance, prevention of fraud or breach of these terms. Any decision will be handled in accordance with applicable law and the operator's internal procedures.

  • Do not share your password or account access with another person.
  • Do not use an account to conceal your identity, location or ownership of funds.
  • Do not use the website for unlawful activity, fraud, money laundering or other improper purposes.
  • Notify the operator if your personal information changes or if you suspect unauthorised activity.

3. Deposits, gameplay and withdrawals

Deposits must be made using a payment method that belongs to you or that you are authorised to use. Payment methods may be subject to their own terms, availability requirements and verification checks. The operator may refuse, reverse or delay a transaction where it cannot be properly authorised, verified or processed.

You should deposit only money that you can afford to lose. You are responsible for checking the amount before confirming a transaction and for ensuring that your account has sufficient funds for any activity you choose to undertake. A transaction may not be completed immediately because of payment processing, technical issues, verification or other operational reasons.

Games are provided for entertainment. Outcomes are determined by the relevant game rules and, where applicable, randomised systems. You accept that results may be unpredictable and that losses can occur. Technical interruption, connection problems or other events may affect access to a game. If an error affects a game, balance or transaction, the operator may correct the error and take reasonable steps to restore the position that would have applied without the error.

Withdrawal requests may be subject to account verification, payment checks, anti-fraud controls and any rules shown for the selected method. The operator may return funds through an appropriate method connected with the original deposit where required for security or compliance. You must provide accurate payment information and cooperate with reasonable requests relating to a withdrawal.

You must not attempt to exploit a technical fault, pricing error, payment error or other obvious mistake. If you notice an error, you should stop using the affected service and report it. Transactions or game results affected by an error may be reviewed and corrected.

4. Promotions, acceptable use and responsible gambling

Promotions are available only where you meet the conditions published with the relevant offer. Those conditions may include eligibility requirements, time limits, qualifying activity, wagering requirements, game restrictions, maximum values or other limitations. You should read the full promotional terms before accepting an offer. An offer may be withdrawn or changed where permitted by law.

You must use the website fairly and in good faith. You must not interfere with its operation, introduce malicious software, use automated systems without permission, attempt to gain unauthorised access, manipulate games or transactions, or engage in conduct that could harm other users or the operator.

Maxispin Casino is intended for recreational use. Gambling should not be treated as a way to make money, solve financial problems or recover losses. Set a budget before you play, keep track of your time and spending, and never gamble with money needed for everyday living.

  1. Decide how much you can afford to spend before starting.
  2. Do not chase losses or increase stakes because you feel frustrated.
  3. Take regular breaks and avoid gambling when affected by alcohol, drugs or strong emotions.
  4. Use available account controls, including deposit, time or access limits where offered.
  5. Ask for help if gambling is affecting your finances, relationships, work or wellbeing.

You may contact the operator through the support options shown on the website to ask about account controls, a break from gambling or account closure. Independent gambling support services may also be available in Australia. If gambling is causing immediate financial or personal harm, seek appropriate professional assistance.

5. Privacy, liability and ending use

Personal information is handled in accordance with the applicable privacy policy. By using the website, you acknowledge that information may be collected and used for account administration, customer support, security, verification, legal compliance, responsible gambling and service improvement, as explained in that policy.

The website and services may be unavailable from time to time because of maintenance, updates, technical faults, telecommunications issues or circumstances outside the operator's reasonable control. The operator does not guarantee uninterrupted access, that every service will always be available, or that the website will be free from errors.

To the extent permitted by law, the operator is not responsible for losses resulting from your misuse of the website, failure to protect your account, inaccurate information, unauthorised access caused by your actions, interruptions outside the operator's reasonable control, or your decision to gamble. Nothing in these terms excludes or limits any right, guarantee or remedy that cannot lawfully be excluded or limited.

You may stop using the website at any time. The operator may also suspend or terminate access in accordance with these terms and applicable law. Ending access does not remove obligations that arose before closure, including obligations concerning outstanding transactions, verification, unlawful conduct or disputes.

If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, while the remaining terms continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived.

These terms are intended to be read consistently with applicable Australian law and any mandatory consumer protections. If you have a question, complaint or concern about your account or use of the website, please use the support or complaints process made available on Maxispin Casino. Keep a copy of these terms for your records and check the website for the current version.